Frequently Asked Questions

How do I set up a gateway?

Simply plug the gateway into an Ethernet port and then plug in the power supply. The gateway should start reporting into the server within fifteen minutes.

What range or coverage will the gateway give me?

That really depends on how high the antenna is and whether it is in clear air. The actual figures are for two aerials 1m off the ground, no data loss at 700m. If you put one aerial at 5m then that extends to 1350m. If you put one at 200m then ranges over 6000m can be achieved. (The record is 13,000m or 13km).

Bear in mind, you can use directional aerials that improve the sensitivity and therefore the range. Remember though that you might need more gateways to cover the areas the directional aerial is not pointing at.

Where does the data collected from the gateway go?

The data collected by the gateway is sent to the secure Orion servers. The data for your tags is then made available via a secure web login or via an API to an existing system for corporate clients.

How many tags can talk to one gateway?

Hundreds. The worst case is that some messages are missed sometimes. This is most easily corrected by splitting the area of the gateway’s coverage up by using multiple gateways with directional aerials.

How long will a tag’s battery last for?

Typically tags are sold with either and AA cell or a D cell battery. These are lithium batteries and the tags will last for either one year on an AA or three or more years on a D cell. This is based on a standard tag transmitting every 30 seconds in motion or every two minutes when stationary.

For a GPS tag that has the D cell, there is approximately 20 hours worth of GPS usage within the lifespan. Typically the GPS is only on for a few minutes at the time. For applications that need continuous GPS, a small PSU board is available to enable the tag to be permanently powered from the vehicle.

Are the gateways monitored?

Yes, you can be notified of any gateway issues that are detected.

Do you have more questions? Ask our experts for a rapid response.

Prefer to speak with an expert? For more information, please contact us:

Call: + 44 (1425) 485-263

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